Service Management

Definition Service Management

Expert on Service Management

Premium

Dr. Manfred Wolff

Consultant, Speaker, Author

exceed consulting GmbH, DE-52511 Geilenkirchen

 

  • 15 Events
  • 130 Requests 30 days

Prof. Dr. Carl B. Welker

Consultant, Speaker, Directorate

Industrial Expert Team, DE-40210 Düsseldorf

Prof. Dr. Welker has been working as a market researcher and consulting entrepreneur for industrial and service firms for the past 25 years. He supports management executives from manufacturing, procurement,...

  • 3 Publications
  • 89 Requests 30 days

Stefan Pechardscheck

Consultant, Speaker, Author, Expert witness, Directorate

BearingPoint GmbH Management & Technology Consultants, DE-10719 Berlin

 

  • 1 Event
  • 41 Requests 30 days

Nestor Couyoumtzoglou

Consultant

Campana & Schott-Unternehmensgruppe Frankfurt | Paris | Wien | Zürich | Atlanta | Berlin | Hamburg | Köln | München | Stuttgart, DE-60487 Frankfurt am Main

 

  • 16 Requests 30 days

Prof. Dr. Arndt Borgmeier

Consultant, Speaker, Author, Business Angel, Expert witness, Directorate, Trainer / Coach

Hochschule Aalen Internationaler Technischer Vertrieb Prof. Dr. Arndt Borgmeier, DE-73434 Aalen

 

  • 1 Publication
  • 12 Events
  • 54 Requests 30 days

Thomas Scheuer

Consultant, Speaker, Author, Trainer / Coach

Scheuer Marketingberatung GmbH & Co. KG, DE-30826 Hannover-Garbsen

 

  • 2 Publications
  • 5 Events
  • 17 Requests 30 days

Heiko Erhardt

Trainer / Coach

erkenntnis-reich gmbh, DE-40233 Düsseldorf

 

  • 1 Event
  • 40 Requests 30 days

Markus Fournell

 

  • 3 Publications
  • 4 Requests 30 days

Carsten K. Rath

Consultant, Speaker, Trainer / Coach

CKR Service Excellence Akademie, CH-6304 Zug

 

  • 5 Publications
  • 2 Events
  • 3 Requests 30 days

Dr. Mark Beyer

Author

 

  • 1 Publication
  • 3 Requests 30 days

Company for Service Management

ChallengeIT GmbH, Consulting, Business / Management Consultancy, IT Advisor / Electronic Data Processing (EDP) Advisor

DE-50969 Köln

 

  • 2 Experts
  • 69 Requests 30 days

ALPHA Business Solutions AG, Softwarecompany

DE-67657 Kaiserslautern

 

  • 2 Experts
  • 42 Publications
  • 18 Events
  • 48 Requests 30 days

marillabax GmbH & Co. KG, Consulting, Business / Management Consultancy

DE-71638 Ludwigsburg

 

  • 4 Experts
  • 20 Publications
  • 13 Events
  • 25 Requests 30 days

BBM Beratung Beteiligung Management GmbH, Consulting

DE-53115 Bonn

 

  • 1 Expert
  • 6 Requests 30 days

Hochschule Ludwigshafen am Rhein, Science

DE-67069 Ludwigshafen

 

  • 1 Expert
  • 8 Events
  • 16 Requests 30 days

Barthel&Partner, Consulting

DE-60489 Frankfurt (Main)

 

  • 1 Expert
  • 2 Publications
  • 2 Events
  • 2 Requests 30 days

aretas GmbH, Consulting

DE-63743 Aschaffenburg

 

  • 1 Expert
  • 1 Requests 30 days

Dr. Thienel Consulting GmbH, Consulting, Business / Management Consultancy

DE-41468 Neuss

 

  • 1 Expert
  • 3 Publications
  • 10 Requests 30 days

Kienbaum Executive Consultants GmbH, Consulting

DE-51645 Gummersbach

 

  • 6 Experts
  • 1 Publication
  • 8 Requests 30 days

Publication - Service Management

Service erfolgreich machen, Book - 2011

Warum ein strategisches Marketing im Service so entscheidend ist

  • 1 Author
  • 75 Requests 30 days
  • € 24,80
Marktmacht 50plus, Book - 2013

Wie Sie Best Ager als Kunden gewinnen und begeistern

  • 1 Author
  • 124 Requests 30 days
  • € 42,00
Storytelling, Book - 2008

  • 1 Author
  • 136 Requests 30 days
  • € 24,90
Service im Social Web, Survey - 2010

Neue Nähe zum Kunden zahlt sich aus

  • 1 Author
  • 2 Requests 30 days
Download PDF
Die mobile (R)Evolution, Article - 2011

Moderne CRM Servicestrategien

  • 1 Author
  • 4 Requests 30 days
Einführung eines modernen Corporate Real Estate Managements, Paper - 2011

Zehn Grundsätze zum Aufbau von Problemlösungskompetenz

  • 2 Authors
  • 15 Requests 30 days
Kundenkommunikation im Internet, E-Book - 2006

Mit verbessertem Service auf dem Weg zur dauerhaften Kundenbeziehung

  • 1 Author
  • 1 Requests 30 days
Download PDF
Professionelles Qualitätsmanagement in Dienstleistungsunternehmen, Book - 1997

Servicequalität und Kundenorientierung systematisch steigern

  • 1 Author
  • 3 Requests 30 days
IT Prozessoptimierung durch Einführungeines IT Service Managements, Book - 2008

Überblick über die primär einzuführenden Prozesse nach ITIL-Standard

  • 1 Author
  • 2 Requests 30 days
  • € 49,00

Event - Service Management

ProQuality Forum, Convention / Conference

  • 1 Speaker
  • 6 Requests 30 days
  • € 129,00

Kundenservice bei Reklamationen und Unzufriedenheit, Seminar

  • 1 Speaker
  • 5 Requests 30 days
  • € 1099,00

Kennzahlen im IT Service Management, Seminar

  • 2 Speakers
  • 1 Requests 30 days
  • € 1695,00

Service für Teamleader - Vorbild sein, Richtung vorgeben und führen, Training

Next date: 03/24/2015, Ludwigsburg All dates

  • 3 Speakers
  • 2 Requests 30 days
  • € 1690,00

Service systematisch entwickeln, Seminar

  • 1 Speaker
  • 6 Requests 30 days

ITIL Foundation, Seminar

Next date: 03/25/2015, Köln All dates

  • 1 Speaker
  • 3 Requests 30 days
  • € 950,00

DAS ERFOLGREICHE REKLAMATIONSMANAGEMENT ----- Beschwerdenmanagement + Kundenbindungsmanagement, Seminar

Next date: 07/02/2015, Raum Heidelberg All dates

  • 1 Speaker
  • 9 Requests 30 days
  • € 495,00

1. Mosbacher Industrieforum, Convention / Conference

  • 1 Speaker
  • 5 Requests 30 days

Telefontraining - Telefonschulung - Telefonseminar Berlin, Seminar

Next date: 02/27/2015, Berlin All dates

  • 1 Speaker
  • 61 Requests 30 days
  • € 297,00
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