Service Management

Definition Service Management

Expert on Service Management

Premium

Dr. Manfred Wolff

Consultant, Speaker, Author

exceed consulting GmbH, DE-52511 Geilenkirchen

 

  • 15 Events
  • 162 Requests 30 days

Nestor Couyoumtzoglou

Consultant

Campana & Schott-Unternehmensgruppe Frankfurt | Paris | Wien | Zürich | Atlanta | Berlin | Hamburg | Köln | München | Stuttgart, DE-60487 Frankfurt am Main

 

  • 15 Requests 30 days

Stefan Pechardscheck

Consultant, Speaker, Author, Expert witness, Directorate

BearingPoint GmbH Management & Technology Consultants, DE-10719 Berlin

 

  • 1 Event
  • 36 Requests 30 days

Heiko Erhardt

Trainer / Coach

erkenntnis-reich gmbh, DE-40233 Düsseldorf

 

  • 1 Event
  • 27 Requests 30 days

Prof. Dr. Arndt Borgmeier

Consultant, Speaker, Author, Business Angel, Expert witness, Directorate, Trainer / Coach

Hochschule Aalen Internationaler Technischer Vertrieb Prof. Dr. Arndt Borgmeier, DE-73434 Aalen

 

  • 1 Publication
  • 12 Events
  • 60 Requests 30 days

Prof. Dr. Carl B. Welker

Consultant, Speaker, Author, Directorate, Trainer / Coach

Industrial Expert Team, DE-40210 Düsseldorf

Prof. Dr. Welker has been working as a market researcher, consulting entrepreneur, and as a management trainer for industrial, trading, and service firms for the past 25 years. Since 1994, he has been member of...

  • 3 Publications
  • 88 Requests 30 days

Thomas Scheuer

Consultant, Speaker, Author, Trainer / Coach

Scheuer Marketingberatung GmbH & Co. KG, DE-30826 Hannover-Garbsen

 

  • 2 Publications
  • 5 Events
  • 27 Requests 30 days

Carsten K. Rath

Consultant, Speaker, Trainer / Coach

CKR Service Excellence Akademie, CH-6304 Zug

 

  • 5 Publications
  • 2 Events
  • 12 Requests 30 days

Dr. Sabine Mader

Author

 

  • 1 Publication
  • 6 Requests 30 days

Markus Fournell

 

  • 3 Publications
  • 3 Requests 30 days

Company for Service Management

ChallengeIT GmbH, Consulting, Business / Management Consultancy, IT Advisor / Electronic Data Processing (EDP) Advisor

DE-50969 Köln

 

  • 2 Experts
  • 80 Requests 30 days

marillabax Unternehmensberatung, Consulting, Business / Management Consultancy

DE-71638 Ludwigsburg

 

  • 1 Expert
  • 20 Publications
  • 11 Events
  • 35 Requests 30 days

ALPHA Business Solutions AG, Softwarecompany

DE-67657 Kaiserslautern

 

  • 2 Experts
  • 42 Publications
  • 14 Events
  • 39 Requests 30 days

Steinbeis Transferzentrum Institute of Technology, Marketing and Service Management (ITMS), Advertising Agency

DE-73430 Aalen

 

  • 1 Expert
  • 1 Requests 30 days

SIBACON e.K., Consulting

DE-41844 Wegberg

 

  • 2 Requests 30 days

Dr. Thienel Consulting GmbH, Consulting, Business / Management Consultancy

DE-41468 Neuss

 

  • 1 Expert
  • 3 Publications
  • 33 Requests 30 days

Scheuer Marketingberatung GmbH & Co. KG, Consulting

DE-30826 Hannover-Garbsen

 

  • 1 Expert
  • 4 Events
  • 10 Requests 30 days

Maxpert GmbH, Consulting, Organizer, Business / Management Consultancy, IT Advisor / Electronic Data Processing (EDP) Advisor

DE-60439 Frankfurt am Main

IT Service Management

  • 21 Events
  • 2 Requests 30 days

aretas GmbH, Consulting

DE-63743 Aschaffenburg

 

  • 1 Expert
  • 1 Requests 30 days

Fachhochschule Ludwigshafen am Rhein, Science

DE-67069 Ludwigshafen

 

  • 1 Expert
  • 6 Events
  • 10 Requests 30 days

Publication - Service Management

Service erfolgreich machen, Book - 2011

Warum ein strategisches Marketing im Service so entscheidend ist

  • 1 Author
  • 80 Requests 30 days
  • € 24,80
Marktmacht 50plus, Book - 2013

Wie Sie Best Ager als Kunden gewinnen und begeistern

  • 1 Author
  • 108 Requests 30 days
  • € 42,00
Storytelling, Book - 2008

  • 1 Author
  • 109 Requests 30 days
  • € 24,90
Szenarien für eine neue Messe, Article - 2011

  • 1 Author
  • 1 Requests 30 days
Download PDF
Ein Vermarktungskonzept für Serviceleistungen entwickeln, Survey - 2010

  • 1 Author
  • 4 Requests 30 days
Download PDF
The Impact of Cultural Value Orientation, Book - 2008

Post-Recovery Service Satisfaction in an Eastern Context

  • 1 Author
  • 10 Requests 30 days
  • € 79,00
Professionelles Qualitätsmanagement in Dienstleistungsunternehmen, Book - 1997

Servicequalität und Kundenorientierung systematisch steigern

  • 1 Author
  • 3 Requests 30 days
Application Management, Book - 2009

Service Management und Service Creation

  • 4 Requests 30 days
  • € 59,90
Lean Management in Sales, Service and Marketing, Speech / Lecture - 2009

  • 1 Author
  • 13 Requests 30 days
Future Service Management, Book - 2009

The executive agenda for achieving superior service performance

  • 3 Authors
  • 5 Requests 30 days
  • € 150,00

Event - Service Management

Telefontraining - Telefonschulung - Telefonseminar Berlin, Seminar

Next date: 11/14/2014, Berlin All dates

  • 1 Speaker
  • 32 Requests 30 days
  • € 297,00

Der aktive und verkaufsfördernde Innendienst, Seminar

  • 1 Speaker
  • 20 Requests 30 days

User Group "Back Office im Geschäftskundenvertrieb der Energiewirtschaft", Seminar

11/05/2014, Leipzig

  • 11 Requests 30 days
  • € 1390,00

ITIL V3 Foundation, Course / Training

  • 12 Requests 30 days
  • € 890,00

Service systematisch entwickeln, Seminar

  • 1 Speaker
  • 9 Requests 30 days

Intensivseminar "Erfolgreiches Dienstleistungsmarketing", Seminar

  • 4 Requests 30 days
  • € 1490,00

DAS ERFOLGREICHE REKLAMATIONSMANAGEMENT ----- Beschwerdenmanagement + Kundenbindungsmanagement, Seminar

Next date: 07/02/2015, Raum Heidelberg All dates

  • 1 Speaker
  • 19 Requests 30 days
  • € 495,00

Service- und Wartungsverträge für Maschinen und Anlagen, Seminar

Next date: 11/24/2014, Halle/Saale All dates

  • 5 Requests 30 days
  • € 571,20
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