Service Management

Definition Service Management

Expert on Service Management

Premium

Dr. Manfred Wolff

Consultant, Speaker, Author

exceed consulting GmbH, DE-52511 Geilenkirchen

 

  • 15 Events
  • 156 Requests 30 days

Prof. Dr. Carl B. Welker

Consultant, Speaker, Author, Directorate, Trainer / Coach

Industrial Expert Team, DE-40210 Düsseldorf

Prof. Dr. Welker has been working as a market researcher, consulting entrepreneur, and as a management trainer for industrial, trading, and service firms for the past 25 years. Since 1994, he has been member of...

  • 3 Publications
  • 87 Requests 30 days

Prof. Dr. Arndt Borgmeier

Consultant, Speaker, Author, Business Angel, Expert witness, Directorate, Trainer / Coach

Hochschule Aalen Internationaler Technischer Vertrieb Prof. Dr. Arndt Borgmeier, DE-73434 Aalen

 

  • 1 Publication
  • 12 Events
  • 43 Requests 30 days

Stefan Pechardscheck

Consultant, Speaker, Author, Expert witness, Directorate

BearingPoint GmbH Management & Technology Consultants, DE-10719 Berlin

 

  • 1 Event
  • 20 Requests 30 days

Nestor Couyoumtzoglou

Consultant

Campana & Schott-Unternehmensgruppe Frankfurt | Paris | Wien | Zürich | Atlanta | Berlin | Hamburg | Köln | München | Stuttgart, DE-60487 Frankfurt am Main

 

  • 15 Requests 30 days

Thomas Scheuer

Consultant, Speaker, Author, Trainer / Coach

Scheuer Marketingberatung GmbH & Co. KG, DE-30826 Hannover-Garbsen

 

  • 2 Publications
  • 5 Events
  • 14 Requests 30 days

Heiko Erhardt

Trainer / Coach

erkenntnis-reich gmbh, DE-40233 Düsseldorf

 

  • 1 Event
  • 37 Requests 30 days

Dr. Mark Beyer

Author

 

  • 1 Publication
  • 1 Requests 30 days

Jürgen Dierlamm

Consultant, Speaker, Author, Directorate, Trainer / Coach, Mediator

 

  • 10 Publications
  • 3 Events
  • 3 Requests 30 days

Dr. Claus Dethloff

ServiceRating GmbH, DE-50937 Köln

 

  • 5 Publications
  • 2 Requests 30 days

Company for Service Management

ALPHA Business Solutions AG, Softwarecompany

DE-67657 Kaiserslautern

 

  • 2 Experts
  • 42 Publications
  • 18 Events
  • 58 Requests 30 days

marillabax Unternehmensberatung, Consulting, Business / Management Consultancy

DE-71638 Ludwigsburg

 

  • 1 Expert
  • 20 Publications
  • 11 Events
  • 39 Requests 30 days

ChallengeIT GmbH, Consulting, Business / Management Consultancy, IT Advisor / Electronic Data Processing (EDP) Advisor

DE-50969 Köln

 

  • 2 Experts
  • 60 Requests 30 days

Scheuer Marketingberatung GmbH & Co. KG, Consulting

DE-30826 Hannover-Garbsen

 

  • 1 Expert
  • 4 Events
  • 8 Requests 30 days

SIBACON e.K., Consulting

DE-41844 Wegberg

 

  • 1 Requests 30 days

SCWT - Service Consulting Dr. Walter Tritt, Consulting

DK-66292 Riegelsberg

 

  • 1 Expert
  • 2 Publications
  • 1 Requests 30 days

Steinbeis Transferzentrum Institute of Technology, Marketing and Service Management (ITMS), Advertising Agency

DE-73430 Aalen

 

  • 1 Expert
  • 2 Requests 30 days

Kienbaum Executive Consultants GmbH, Consulting

DE-51645 Gummersbach

 

  • 6 Experts
  • 1 Publication
  • 10 Requests 30 days

Maxpert GmbH, Consulting, Organizer, Business / Management Consultancy, IT Advisor / Electronic Data Processing (EDP) Advisor

DE-60439 Frankfurt am Main

IT Service Management

  • 21 Events
  • 2 Requests 30 days

aretas GmbH, Consulting

DE-63743 Aschaffenburg

 

  • 1 Expert
  • 3 Requests 30 days

Publication - Service Management

Storytelling, Book - 2008

  • 1 Author
  • 115 Requests 30 days
  • € 24,90
Service erfolgreich machen, Book - 2011

Warum ein strategisches Marketing im Service so entscheidend ist

  • 1 Author
  • 106 Requests 30 days
  • € 24,80
Marktmacht 50plus, Book - 2013

Wie Sie Best Ager als Kunden gewinnen und begeistern

  • 1 Author
  • 107 Requests 30 days
  • € 42,00
Teleservice im Maschinen- und Anlagenbau, Book - 2002

Anwendung und Gestaltungsempfehlugen

  • 1 Author
  • 2 Requests 30 days
  • € 49,90
Messung und Konsequenzen von Servicequalität im E-Commerce, Article - 2004

Eine empirische Analyse am Beispiel des Internet-Banking

  • 1 Author
  • 5 Requests 30 days
Download PDF
Chefsache Service, Article - 2011

  • 1 Author
  • 2 Requests 30 days
Download PDF
HR-Servicemanagement, Book - 2011

Produktion von HR-Dienstleistungen

  • 3 Authors
  • 4 Requests 30 days
  • € 34,80
Wie aus Kunden Fans fürs Leben werden, Press Release - 2012

Erstes Service Excellence Seminar von Carsten K. Rath findet großen Anklang

  • 1 Author
  • 4 Requests 30 days
ISO 20000, Book - 2008

Praxishandbuch für Servicemanagement und IT-Governance

  • 1 Requests 30 days
  • € 69,00
Verkauf und Kundenmanagement, Book - 2005

Eine prozessorientierte Konzeption

  • 1 Author
  • 7 Requests 30 days

Event - Service Management

Die Zukunft der Dienstleistung, Convention / Conference

  • 1 Speaker
  • 17 Requests 30 days

DAS ERFOLGREICHE REKLAMATIONSMANAGEMENT ----- Beschwerdenmanagement + Kundenbindungsmanagement, Seminar

Next date: 07/02/2015, Raum Heidelberg All dates

  • 1 Speaker
  • 19 Requests 30 days
  • € 495,00

Automotive Aftermarket, Seminar

04/23/2015, Düsseldorf

  • 3 Requests 30 days
  • € 1899,00

Service erfolgreich vermarkten, Seminar

  • 1 Speaker
  • 3 Requests 30 days

Service für Teamleader - Vorbild sein, Richtung vorgeben und führen, Training

Next date: 03/24/2015, Ludwigsburg All dates

  • 3 Speakers
  • 1 Requests 30 days
  • € 1690,00

Telefontraining - Telefonschulung - Telefonseminar Berlin, Seminar

Next date: 12/12/2014, Berlin All dates

  • 1 Speaker
  • 29 Requests 30 days
  • € 297,00

Intensivseminar "Erfolgreiches Dienstleistungsmarketing", Seminar

  • 2 Requests 30 days
  • € 1490,00
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